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šSHIPPING POLICYš

How much is shipping?

Please check your shopping cart. Shipping will be calculated as you place an item in your cart. You will be able to view the total amount when you arrive to the 'order review' page during your transaction. Shipping is calculated according to the weight of the item (the weight also takes into account packaging such as tape, bubble weight and packing paper etc). **If the final shipping charge in your receipt shows an amount (excludes handling fee) that is excess the required shipping after I pack your items, I'll be happy to refund you the excess shipping and will contact you in these cases. (This may apply more for vintage items or large dolls which vary in size and weight). In other cases, please contact me prior to making any payments and the shipping cost can be calculated for you.

All orders that weigh at or over 2000 grams will be shipped via EMS by default.

If you have any questions regarding shipping, please ask me anytime.

Items will be shipped within 1-2 business days. Orders made during the weekend may take a day longer.

From December 2011: Random orders will be gift wrapped (until stocks last).

šWHERE DO YOU SHIP?š

The HarapekoDoggyBag Store currently ships to these regions: The United States, Canada, Australia/Oceania, Europe and the United Kingdom.

If you are located in South America, please contact me for shipping rates (if your country is not already included in the shipping table). Please note: All parcels sent to SOUTH AMERICA will be sent under registered mail.

If you are from a region other than the ones above, please contact me if shipping to your area is applicable.

ALL ITEMS ARE SENT WITH REGULAR AIRMAIL (THERE IS NO TRACKING NUMBER AND NO INSURANCE) (UNLESS REGISTERED AIRMAIL OR EMS IS CHOSEN IN THE ORDER)

All orders will be shipped out within 1-2 working days after CONFIRMATION OF PAYMENT through PAYPAL.

According to the post office in Japan, REGULAR AIRMAIL time will take about 8~14 days. But the time of delivery may vary according to several factors including, the post office service in your country, inspections by customs or weather conditions. Moreover, if your order placement falls on the weekend or a public holiday, the time of delivery will vary as well.

Registered shipping is provided at an extra cost on top of your regular shipping cost. This is already calculated in the shipping table (fee will change according to the current rates). Registered parcels will have a tracking number and a certain value amount is covered by insurance. Please contact me for more information regarding whether your country is covered by insurance.

COUNTRIES WHERE REGISTERED SHIPPING IS RECOMMENDED: FRANCE/ITALY/ISRAEL/SPAIN/TURKEY/U.A.E/GERMANY.

ššIT THE CUSTOMER'S RESPONSIBILITY TO CHOOSE THE PREFERRED METHOD OF SHIPMENT. TRACING THE WHEREABOUTS OR KNOWING THE SITUATION OF PARCELS ONCE THEY ARE SHIPPED BY REGULAR AIRMAIL IS LIMITED.

šREFUNDS/RETURNS/EXCHANGESš

Unfortunately, this store cannot refund or exchange or accept returned items. There are no refunds, compensation or exchanges on all final sale or purchased goods or items. I will pack and wrap your items with care. Before any item is sent, it is carefully scrutinized for any breakages or changes or missing pieces. In most cases, items with a box or without a box will be wrapped in bubble wrap and sent in a thick cardboard box.

Please make sure to read the description of the item fully before proceeding with your order. Most Re-ment and Megahouse sets will include an info card/or a sticker card unless otherwise stated.

Please continue to read to "šIMPORTANTš" section.

šPAYMENTš

We only accept payments through PAYPAL.

All products are priced at US Dollars.

šIMPORTANTš

MINIATURES: I cannot guarantee that all items (in sealed plastic packaging state) are void of slight manufacturing differences or defects such as uneven paint work or color or sticker application, uneven polish or fiber finishes, uneven glue coverage on parts and stickers or slight variation or size or smoothness in mold casting of object parts or pieces etc or even the rare case of having parts of the miniature set missing or unaccounted for. I cannot guarantee that all items are in the same condition as they were the day they left the re-ment factory. Due to age, time and weather / temperature conditions, items may not be void of slight or overall changes in shape, color, texture or smell. Moreover, I cannot guarantee that all plastic packaging that are sealed are sealed securely without any openings. Most of these are manufacturing human error or items / packaging overlooked in quality checks that is beyond my capabilities to control.

šPRODUCT DESCRIPTIONSš

Please make sure to fully read descriptions before placing any order/s. Re-ment and Megahouse miniatures will be sent with or without its original box. Items will be sent in sealed or unopened plastic packaging unless otherwise stated. Lastly, unless the item did not originally come with an information card/booklet/sticker sheet/leaflet, all the initial contents will be included in the listing. However, the candy/gum may not be included. Please feel free to ask if you have any inquiries.

BLYTHE DOLLS: I cannot guarantee that all items are void of slight manufacturing differences or defects such as uneven sewing, uneven printing, uneven paint work, uneven polish finishes, uneven glue coverage on stickers or slight variation in mold casting of object parts or pieces etc. Most of these are manufacturing human error beyond my capabilities to control. Moreover, some doll hair parts and clothing may change color or stain parts due to time. Anomalies will be pointed out in listing descriptions.

* I do not take any liability in the event of contingencies that arise from when the parcel leaves my hands in the post office and is opened, damaged, lost or stolen during customs inspections and in transit or in other circumstances once the parcel is out of my reach.

Moreover, this shop cannot be held accountable for damaged/ruined parcels due to natural circumstances such as bad weather conditions that occur during transit in your country.

In addition, this shop cannot be held accountable for damages or breakages or missing pieces of received orders/items that have been opened, played with, tampered with and are in used/secondhand condition and not the state they were prior to the recipient having received the items/orders.

** I recommend using registered mail or EMS (please contact me about the EMS service) as this can insure you of damages/losses/theft that may occur in the post.

šTO THE CUSTOMER: IF THESE TERMS CANNOT BE ACCEPTED, PLEASE REFRAIN FROM PURCHASING OR PLACING ANY ORDER/S IN THE SHOP. THANKS FOR YOUR COOPERATIONš

Please contact me if something arises and I will be happy to help you out with the situation.

Thank you :)

šPRIVACY POLICYš

www.harapekodoggybag.com

Dear Customer,

Your privacy is the utmost importance to safeguard and protect. The following explains how information is collected, how it is used, how it is safeguarded, and how to contact me if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

Name

Shipping/Billing Address

Email address

How That Information Is Used:

All information pertaining to your order will be used to fulfill your purchase request.

Our Commitment To The Security of Your Data

All information will not be disclosed to any third parties for promotional use or used without prior consent. This store is equipped with SSL [Secure Socket Layer] technology to protect transaction/order information and is hosted on a secure server.